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Total Quality Management and HR:
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Introduction to TQM

Just in time (JIT)

Quality Terminology Quality Organisation
Building blocks of TQM Quality Culture and Leadership
Quality Management leading thinkers ISO 9000 Quality Management System
Business Strategy and TQM Service Quality Management
Strategic Quality Planning SEI - CMM for Software Organisation
Cost of Quality Quality Awards
Tools and Techniques for TQM Implementation Environmental Management System
Process Capability Role of Human Resources for TQM

Deming Cycle Product life cycle
Six Sigma    



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